Appointment and Cancellation Policies

If you are looking for an experienced, passionate and creative hair stylist in Summerland, you’ve come to the right place! Beauty Box Studio Inc provides exceptional hair care services, and has been transforming the looks of clients across BC for over 10 years. If you're a new or existing client and aren't familiar with our policies please take a look at the following information. As a busy salon, we try to be as fair as possible while still accommodating all clients needing an appointment.

Appointment Policies

On call booking is our preferred method for making appointments. You can speak directly to our team to check for the next slot availability for a prompt booking. In case we are unable to answer your call, please drop a message on our voicemail and one of our team members will get back to you soon.

We try hard to accommodate clients running a little late, however, based on the remaining time left on your appointment and/or your stylist’s availability, we might have to reschedule or shorten your appointment.

On that note, we as stylists try our best to stay on schedule. However as each and every head of hair is different, sometimes our timing may adjust according to client requests. If we know ahead of time that we may be running late, we will try to give you a heads up. We appreciate your understanding.

Cancellation Policies

In case you change your mind or have an emergency to attend, and would like to reschedule or cancel your booking, notify us before 24 hours. This allows us time to fill in that spot with someone from our waiting list. Any cancellations or rescheduling within the 24-hour period will be considered a late cancellation, and we charge up to 100% of the cost of the scheduled appointment. Also clients who do not turn-up for their scheduled appointment without calling to cancel, will also be charged 100% of the cost of the scheduled appointment.

We know you have a busy life, and a salon appointment might be a thing you would forget! That’s why we send out friendly appointment reminders through emails and texts. But sometimes due to technical glitches, our emails and texts are not always received. So clients shouldn’t rely on our reminders for their upcoming appointments.


At Beauty Box Studio Inc, we guarantee all our services. In case you are unhappy with any of our services, we offer complimentary adjustments. To receive a complimentary adjustment, get in touch within 7 days from the date of your original service. However, any adjustments after 7 days could be subjected to either a product fee or up to full price of services provided. We do not offer free adjustments on services from other salons. All adjustments will be performed by the stylist who had performed the service earlier and all of them are subjected to stylist/management discretion.

Waiting Area

We have a cozy, little waiting area that can only accommodate a few people. We would like to request you to limit the number of people waiting for you during your salon session.


Our salon has a variety of sharp objects and chemicals that can create an unsafe environment for small children. In our facility, children who accompany our clients must be supervised at all times.

Stop by and see us today, or call to schedule your first appointment!

Ready to book your appointment with one of our trained stylists?

Beauty Box Studio Inc.

Beauty Box Studio Inc. is conveniently located in Summerland and serves the clients across Penticton and surrounding Okanagan areas. We have a team of trained and talented stylists who are committed to working to give you the look you deserve!

We offer quality service, maintain a fun, friendly and easy-going atmosphere for our clients to relax in.

Stop in and see us today, or book an appointment!


Beauty Box Studio Inc

9909 Main St,

Summerland, BC,

V0H 1Z8

Phone: 778-516-5100



Monday 09:00 AM - 05:30 PM

Tuesday 09:00 AM - 05:30 PM

Wednesday 09:00 AM - 05:30 PM

Thursday 09:00 AM - 07:00 PM

Friday 09:00 AM - 05:30 PM

Saturday 09:00 AM - 04:00 PM


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